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FAQ's
Can I change my appointment?
We have a 48 hour cancellation policy for any rescheduling or cancellation of appointments.
A 50% appointment fee will be charged if you do not give us 48 hours notice.
If you fail to attend your appointment without prior notice you will be response for the full cost of the appointment.
Can I bring my child/children to my appointment?
Of course! We know that child free time can be tricky to find so if you need to bring your small human/s with you, you are most welcome.
We have baby bouncers and play mats that can be brought into our clinic rooms as well as plenty of toys for older children.
Can I bring my child/children to the studio classes?
All of our "Mum and Bub" branded classes are child friendly - this means children of any age from 6weeks old onwards are welcome.
Our other classes are a child free zone so please consider this when booking your spot.
I've just got my period, should I still come to my appointment?
We know this can catch you by surprise and you may not want you have an appointment whilst you have your period and this is completely your choice.
However please know that we are happy to see you and can do an assessment if required when you have your period.
What can I expect from my first appointment?
If you have booked in for a Pelvic Floor Physiotherapy appointment we will take a thorough history of your symptoms at the start of your appointment.
This can include questions about your bladder and bowel habits, symptoms of pain and sexual history to name just a few.
Remember that we ask all of these questions to gain a thorough understanding as to what could be causing your symptoms.
If there is anything you don’t feel comfortable sharing, that is totally up to you.
Often a digital vaginal and/or rectal examination will be required during the initial appointment. This is not a speculum exam and should not be painful. We will discuss with you and explain exactly why an examination is indicated and you can decline this exam if you do not wish to have one. If you decline an examination it will not affect your treatment.
What can I expect from a postpartum check?
This is what you'll get when you book your postpartum check at Health Down South, and what you should expect from any postpartum check
- A thorough screen for pelvic floor dysfunction symptoms.
- A vaginal examination (if you're comfortable with this)
- A rectal examination (if indicated & you're comfortable with this)
- Assessment of your risk of developing prolapse
- A return to running and exercise assessment
- A check of your tummy muscles for diastasis recti
- An ultrasound of your deep abdominal muscles to aid in recovery of diastasis recti
- A check of your caesarean and perineal scars if indicated
- A check in about how you're managing the rollercoaster that is motherhood
- A personalised management plan for any symptoms you're experiencing, issues with the pelvic floor we identify and to enable you to return to exercise safely
- Access to the best postnatal resources to aid your recovery if needed
- An honest plan going forwards - if you don't need any additional physiotherapy we will let you know, and will only get you back in if needed
- Lodgement of any birth injuries with ACC
- Onward referral if required